Sir Tom Jones will be performing live at the Emirates Durham ICG, the home of Durham County Cricket Club, on Saturday 14th July.
With the show fast approaching we have put together a Frequently Asked Questions list to assist the spectators enjoyment of the event.
Q1: With the recent bad weather is the show scheduled to go ahead?
Yes, the concert will definitely take place as scheduled.
Q2: What are the key timings for the event?
Gates will open at 4.00pm.
Support acts start at approximately 6.00pm
Tom Jones will be on stage from 8.00pm-9.30pm
Q3: What are the best travel options to the event?
If you can use public transport to the ground then please do so. For further information regarding bus timetables and information, please visit www.simplygo.co.uk or contact Traveline on 0871 2002233. For general rail timetable information please visit www.chester-le-track.co.uk or www.nationalrail.co.uk.
If you are making your own way to the ground, there are some hard-standing car parking spaces available at the site and these will be sold for £7 on a first-come, first-served basis.
If you have already purchased a £10 parking pass, we will automatically refund £3 - there is no need to visit the Box Office.
As you will appreciate the grassed areas have suffered due to recent bad weather. Some areas are still usable and spaces will be sold for £5 - again on a first-come, first-served basis.
Here is a list of parking maps directly around the ground:
Alternative parking is available in Chester-le-Street Town Centre which is a short walk from the ground, click the following link for a map showing the location of the town centre car parks.
Please make sure that you leave plenty of time for your journey along with time to access the ground. Gates are now open at 4pm to facilitate access.
Q4: Have the weather conditions affected seating areas?
Only in as much as we have had to slightly alter the stage position, although all seats will still have a great view of the stage. It does however mean that the following seating blocks will not now be installed:
Blocks A3, A9, B3, B4, B9
If you have tickets for any of these areas, there is no need to contact the Box Office in advance - please enter the ground as normal and then make your way to the ticket kiosk on the pitch where your tickets will be swapped for equivalent, or upgraded tickets.
Q5: What can customers bring into the event?
No alcohol or picnic hampers should be brought into the concert. To ensure this is enforced, bags will be searched at the entrance gates. Any alcohol confiscated will be disposed of and not returned.
Please also ensure that you bring suitable clothing for all weather conditions, bearing in mind that seating areas are not covered at the ground.
Q6: If I have a general ticket query, or tickets to collect, where do I go?
All general ticket queries and ticket collections on the day will be handled from Gate 2 Ticket Office.
Q7: Any other key messages?
It is worth reiterating this concert is an outdoor event with no covered seating areas. Please ensure that you bring suitable clothing for all weather conditions.
The bad weather experienced recently mean some car parks and accesses to the ground are not in the condition we would like. It is therefore worth noting this when choosing your attire for the evening.